- Verizon confirms plans to lay off more than 13,000 workers
- New CEO Dan Schulman wants to improve operational efficiency
- The company has also got a new Chief Transformation Officer
Shortly after rumors began circulating that Verizon would announce major job cuts, the company has actually confirmed mass layoffs that will affect about 13,000 workers (or 13% of the company’s workforce).
Verizon CEO Dan Schulman, who was first appointed to the role in October 2025, confirmed the changes in an open letter to employees, describing it as an opportunity for the company to better meet customer needs and strengthen its position in the market.
Schulman explained that Verizon operations need to be simplified to remove complexity, adding that outsourced labor would also be significantly reduced.
Verizon to cut over 13,000 jobs
Although the cost of laying off so many workers was not disclosed, Verizon has committed to a $20 million retraining and career transition fund to help those affected with skills development, digital training and job placement support.
“Verizon is the first company to create a fund to specifically focus on the opportunities and skills needed as we enter the age of AI,” Schulman declared.
Those at risk of losing their jobs will be notified in the coming weeks by their respective managers.
Despite some positivity last month, when Verizon confirmed a 1.5% year-over-year increase in operating income to $33.8 billion, there was still a loss of about 7,000 retail postpaid wireless units.
In the company’s latest earnings call for the third quarter of 2025, Schulman pledged to “take bold and fiscally responsible actions to redefine Verizon’s trajectory at this critical inflection point.”
He alluded to aggressive changes to Verizon’s culture, cost structure and financial profile.
The job loss confirmation comes just days after Alfonso Villanueva was named Chief Transformation Officer – a role that will see him lead the company through a journey of artificial intelligence and automation.
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