- Pixel Watch users are reporting bugs in the Fitbit app after the latest update
- These include inaccuracies with steps and calories as well as mileage
- Neither Google nor Fitbit has solved the problems
Has the Fitbit app on your Pixel Watch been acting up for you lately? Don’t worry, you’re not alone, as it turns out other users have experienced similar errors.
Users online have flagged issues with the pedometer, calorie tracking and other fitness metrics, claiming the readings don’t match their real-time activity. These issues have become more common since Google rolled out the latest Pixel Watch update a few weeks ago.
Initially, a handful of health-tracking issues were reported, such as the skin temperature tool, but the problem has persisted, and now more users are flagging broader data-tracking issues with Fitbit’s most popular features — the most important being step counting. In a Reddit post, Pixel Watch owners claim their pedometer more than doubles the actual number of daily steps they take, with one user saying they took 14,000 steps just sitting at a desk.
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The author of the post revealed that the advice they received from Google support was to factory reset their watch, and while other users have claimed that this can work, the problems resume as soon as they sync their watch back to their phone. Another user shared that when they raised it with Google’s support team, it completely ignored the issues.
Step counting issues are just the beginning, though, and it’s also led to mileage and calorie inaccuracies — one user said that while their step count seemed normal, their calorie count doubled even though they hadn’t exercised. These errors are more than just a simple app error; they interfere with your tracking goals and affect the performance of metrics designed to alert you to changes in your regimen.
When it comes to features like SpO2 readings and skin temperature, these metrics help you identify trends and changes in your health so they depend on consistency. Imprecise and inconsistent pedometer readings mean they don’t reflect the reality of how much you’re moving, and therefore will present false skin temperatures and blood oxygen levels as a result.
As it stands, neither Google nor Fitbit have commented on these issues, addressed how they occurred, or how they are working to fix them. So like you, we’re also waiting in limbo until both companies find a solution, but we’ve reached out for comment and will update this story when we know more.
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