- Coros has launched a new repair program for its fitness trackers
- You can send your device and get a replacement within a week
- You do not receive your original device but a renovated product instead
Coros Wearables are popular with fitness fans, but when you are a mountain cycling or trail run, there is always a chance that you will end up damaging even the best running watch or fitness tracker and Coros just announced a new repair program to get your portable fasting.
Coros Repair Service will offer repairs for the purpose of getting you back in action as soon as possible. To this end, Coros says “Users can send a damaged device, pay a nominal repair fee and receive a renovated replacement within a week.”
The repairs cover a number of problems that you may face with your laptop, including replacing broken screens, buttons and digital dials. Battery replacements are also covered, says Coros.
The repair fees involved depending on the product that is repaired and what needs to be attached. The cheapest option is to get a replacement battery for the Tempo 3 or PACE Pro Smartwatches, which costs $ 59. The most expensive repair is on screen, call or button on Vertix 2S, which sets you back $ 119.
How does the repair process work?
To get started with a repair, go to Coros.com/repairs, then fill in your device information and submit a request using the online form. Then you will be sent an E email with a prepaid return label and then select your device on the Coros website, pay the repair fee and then send the defective product to the company.
Coros says that once it has received your defective device, it will send you a renovated replacement that comes with a one -year warranty. Interestingly, this means your original device will not be returned to you – it will instead be renovated and made available to other users to buy. Instead, you get an already repaired device from Coros’s renovated warehouse.
Coros says it will take this approach to get you up and run faster than it would be possible if your original device was repaired and sent back to you, which could take up to 30 days.
The company also says that shipping products in bulk to its repair factory are more affordable and sustainable than sending each device individually, which would probably happen if you had to get your original device back.
So this new repair program can be useful if you want to get back into action as soon as possible. Any fitness tracker can break, but if minimization of downtime is important to you, Coros’ program may be worth considering.
