- 96% of workers have filled out skills with skills with AI
- Daily users rely more on AI – and also get more out of it
- Workers will have AI for brainstorming, research and presentations
According to new form of research Salesforce, AI shows signs of switching from basic applications such as task automation to more powerful results, such as enabling creative and strategic work.
With global use of AI for creative and strategic tasks up 154%, artificial intelligence is now unlocking the full potential of the workforce – almost all (96%) workers have used AI for tasks they lacked the skills for.
Not only has AI use increased, but the number of people spending the technical day in, Day Out has also increased by 233% over six months, with three out of five desktop workers using artificial intelligence.
Workers see the benefits of AI
According to the report, daily AI users report high productivity (+64%), focus (+58%) and job satisfaction (+81%). Those who use artificial intelligence daily are also twice as likely to rely on it, how many workers depend on the technique of eliminating research efforts, getting help writing and communicating and supporting brainstorming.
Nevertheless, some workers remain more open to new technologies than others. For example, 30% of millennia claims a strong understanding of AI agents compared to 22% of Gen Z. In fact, more than two-thirds (68%) of millennia use AI for strategic tasks such as drafting and summarizing.
“Since workers actually use and experiment with AI agents, their confidence and enthusiasm grows in this technology – and we see them exploit agents to lock new skills and opportunities in their daily work,” explained Research VP Lucas Puente.
Salesforce also reports that the higher up the organizational tree you are, the more likely you are to become a user – 43% of Execs use AI daily compared to 35% of senior leaders and 23% of the middle managers.
Looking ahead, the most requested use cases for AI brainstorming are automation and enlargement (72%), research assistance (80%) and presentation generation (82%).
