- Accessory manufacturer DBRAND has again responded to the controversy around its Nintendo Switch 2 Killswitch Joy-Con-Controllers
- The company Intially suggested that players kept the console wrong, making the Joy-Con controllers easy to loosen
- It has now apologized for its “spectacular terrible response” and is “100% obliged to get all the replacement of Joy-Conons ASAP”
Nintendo Switch 2 Accessory Company Dbrand has issued an apology in the middle of his broken killswitch Joy-Con 2-grip controvers, promising replacements.
Last week, Dbrand released a long-lasting Reddit Post and responded to Switch 2 fans who have experienced interruption problems with the company’s killswitch Joy-Con 2 grip.
Originally, it claimed that users simply kept Switch 2 wrong if they grabbed it by Joy-Con itself. Dbrand also said Killswitch had been tested by his own development team, “Hundreds of content creators (both paid and unpaid) and dozens of journalists.
“Not one of them, ourselves included, unusually held the entire console with only one Joy-con, horizontal, with zero instinctive finger support on the back, loading 87% of the console weight directly to the Joy-Con hinger,” Dbrand said.
It also listed some reasons why the controllers loosened so easily for users among a number of demonstration clips:
- You hold NS2 with only one Joy-Con who emphasizes 87% of the weight of the hinge.
- You only touch Joy-Con without naturally supporting any part of the main console.
- Your console is lowered to an angle that is more parallel to the ground than it is not.
I love my killswitch 2 .. butttttttt from r/dbrand
However, DBRAND recognized the viral videos of the Killswitch interruption as well and said it believes “It is due to these Joy-Con-grip with an inner attachment lip that is A hair thicker than desired, “and that it had” adjusted our tolerance guidelines for mass production to filter all Joy-Cons crossing this ‘lip is 0.12 mm for thick’ threshold. “
Fans were not too satisfied with Dbrand’s original response where a user said, “As an engineer is what I have to say, this: The design is imperfect and needs improvement.”
“They only went radio movement to come back and depleted blame the customer again“said another.
In a follow -up post, Dbrand has now apologized for its original response and says it will “try a new communication strategy, where we both say fewer words and set aside less of them to accuse you.”
“After reading through your feedback, it is clear that our post was a spectacular terrible reaction to the current question,” the company said. “Some of you have expressed that statement in a very reasonable way. Others have expressed it with literal death threats.
“As easy as it is to boil our original posts down to ‘You keep it wrong‘, What we are edru that now is the point that you should be allowed to keep it but the f ** k you want, without detaching occurs. We’ll get it. Continue to thump on us for the next six to eight months to reincarnate Steve Jobs. “
DBRAND explained that it is now working to develop a new version of Killswitch and that it is “100% obliged to get everyone to replace Joy-Cons ASAP, whether hard affected, has not experienced the problem, sent us a dozen times or have no idea of this.”
