- AI is a top speech point but nearly 90% of British companies have not seen return
- AI -Investing is set to rise by 32% in 2026
- Over four out of five study respondents believe that the United Kingdom could become a global AI Power Center
Most organizations now use AI in some form and personal use is becoming more and more common. But new research from Red Hat suggests that this extensive AI use is not yet paying off, with 89% of British companies that do not yet see any drive in customer value from their AI investments.
However, it does not deter many organizations, with companies planning to increase the AI investments by approx. 32% in 2026. Despite growing fears that the AI bubble could soon blow up and lead to ‘sharp market region’, there is still hope -with 83% of the investigators agree that the United Kingdom has the potential to become a ‘Global AI Power Management’ within the next 3 years.
The British government has invested a lot in ‘unlocking AI’ by creating security platforms, launching ‘growth zones’ and a set of over 100 new data centers across the country to provide greater demand.
Trust still high
For the next 18 months, AI is a top -ranked concern along with security – with Agentic AI, which topped the table for the highest priority for 68% of organizations – though it comes with its own unique set of risks to navigate.
AI adoption is moving fast, but it does not come without its challenges. Almost all (95%) examined respondents experienced barriers to AI-resumption, primarily high implementation and maintenance costs (34%), security and data protection problems (30%) and integration problems with existing systems (28%).
Sourcing and care of talent is still a difficulty in which AI is currently ranking the most pressing skills gap with 55%of respondents, as well as concerns that workers need to use the technology (52%), and a need for total AI training in the company (48%).
“Organizations are investing significantly in AI, but currently deliver only a few customer value,” explains Joanna Hodgson, British Land Manager at Red Hat. “On the journey from experimentation to sustainable production, business knowledge and integration with corporate systems must pave the way to achieve value from AI.”
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