Anthropic has issued another update just a few minutes ago confirming that the disruption affecting Claude is still active and that it is “continuing to investigate this issue.” You can see Claude’s official status page here and a screenshot below.
(Image credit: Anthropic)
On my free account, Claude takes a long time to respond right now, and then eventually delivers an error. The option is to ask the question again and then essentially try again.
My friend on the Max 5x plan from Claude shared the screenshot below with me showing the ‘Something went wrong’ error.
As a timer we are now over an hour since reports started and it also seems to be affecting logging into Claude. I get the error “We are experiencing delivery issues with some email providers and are working to resolve this” when I try to log into my account on another device.
Let me know in the comments below if this issue affects your Claude account.
(Image credit: Jacob Krol/Future)
Anthropic has posted another update on Claude’s status page:
“Update – We are currently investigating problems with Claude Code and Claude.ai. Some users may not be able to log in, and others may experience slower than normal performance. Claude API is not affected.”
Good news: the team at Anthropic is on it and investigating. It’s also really appreciated that it’s actively updating the status page, and it seems the disruptions today are centered in Claude.ai and Claude Code, resulting in slower responses and not being able to login. This update was published at 11:44 a.m. ET and note that the API is not affected.
Down Detector reports for Claude are starting to drop slightly, although they remain high compared to a normal day for the service. From 11:33 ET, the latest update on Down Detector, Claude is at 1,387 reports on the platform.
(Image credit: Down Detector)
We’re still waiting for another update from Anthropic on the elevated error rates with Claude, and while I’m still having trouble with a free account online, my colleague Lance Ulanoff — TechRadar’s Editor-at-Large — let me know that Claude on mobile is working fine. Specifically with the app on iOS.
(Image credit: Future/Lance Ulanoff)
Down Detector reports have dropped below 1,000, currently at just over 900. Lance has also shared the screenshot below, but Claude is back to working the web on a desktop again.
We’re still waiting for another update from Anthropic, but it could be that Claude is on the mend.
(Image credit: Future/Lance Ulanoff)
A fix is being implemented
Along with Claude coming back for many and Down Detector reporting down, Anthropic has updated the status page to note that the issue has been identified and a fix is being rolled out now.
“Identified – The problem has been identified and a fix is being implemented.”
You must verify your public display name before commenting
Please log out and then log back in. You will then be prompted to enter your display name.
