- Google Home -Devices Continue to Fail
- A smart light voice control error has been recognized
- Now Google may be facing a lawsuit
Last week, we reported a growing number of complaints about Google Home devices where Smart Home gadgets failed to handle commands properly or throw up other bugs. This week it seems the problem is getting worse rather than better.
Google responded to the initial wave of reports by saying that corrections and upgrades are on the way. However, the Android police discovered a Reddit wire that said that voice checks for smart lights were now completely broken and did not work at all.
The fact that the official Googleest Community account on Reddit recognized the problem shows that it is a real problem, which is not something you want to see when Google has already promised to intervene to remedy the situation.
Have a browse throughout Google Home Subbreddit and you don’t have to roll far to find reports about bugs – in fact, most of the posts are about malfunctions across door bells, thermostats, smart speakers and almost any other device type.
This may mean a trial
The situation has become so bad that there are rumbling about a lawsuit because Google obviously doesn’t deliver the smooth and integrated smart experience you might expect if you’ve picked up one of its Google Home or Google Nest devices.
US law firm Kaplan Gore has announced that it has “begun to investigate a possible class case” against Google because so many users are now reporting broken functionality – despite the fact that most of these devices have worked fine in the past.
“Reports also indicate that Google rather than solve these problems allows the problems with Google Home to rise in scale and frequency nationwide and not provide the service it promised users,” says Kaplan Gore.
Kaplan Gore is now asking affected users to fill out a form that explains the problems they have with Google Home as it explores possible reasons for a lawsuit. It seems that Google’s neglect of the smart home ecosystem can come with a significant price to pay.
