- Agentic AI Admission increases by 327% in 2027, increasing productivity by 30%
- Workers will have to share their roles with AI agents soon, Salesforce claims
- Many workers could be awarded roles, the report says
AI agents are here to stay, with a new Salesforce Research, which claims Agentic AI -Adoption, is expected to grow by 327% in 2027, when the company calls the tendency for a revolution of “digital labor.”
Chief Human Resource Officers (Chros) expect to keep 61% of their existing work forces in their current roles, but employees work with AI.
Most Chros (88%) investigated added to the displacement of human resources along with tech can be more cost -effective than external employment, suggesting that workers’ jobs could be safer than they think, but that the change they are exposed to could also be greater.
Combination of workers with AI
In line with the expected growth of AI agents, Salesforce believes that an increase in productivity of 30% could be realized. The figures also foresee a reduction in labor costs of 19%.
With AI skills identified as the top skill needed in the modern workplace, four out of five (81%) are chros to distinguish or plan to reskill staff for future roles, including redistribution of many to technical roles as data scientists and technical architects.
Among the teams that are expected to see the biggest growth, it is, research and development and sales. Customer service, operations and financing are expected to shrink.
Fortunately, workers seem to have plenty of time to get their affairs in order and start their training trips because 85% of organizations have not yet implemented Agentic AI.
However, unprepared workers do not have unlimited time because 86% of Chros believe that the integration of AI will be a critical part of their role within the next five years, with four out of five beliefs that AI agents and humans will exist together in this timeframe.
“Each industry needs to redesign jobs, Rekill and Reddisponation Talent – and every employee will have to learn new human, agent and business skills to thrive in the digital Labor revolution,” explained Salesforce Chief People Officer Nathalie Scardino.
