- Mouse Computer suspends all PC sales due to overwhelming order surge
- Customers experience delays as Mouse pauses multi-brand systems
- Memory and SSD shortages are contributing significantly to the increase in orders
The festive season is a period of big sales that consumers expect for discounts, not cancellations.
However, Japanese brand Mouse Computer has announced an unexpected suspension of sales of all its PC products due to an unprecedented surge in orders.
The company reported that demand across its product range, including mini PC systems, pre-built games and workstations, has far exceeded initial forecasts, putting significant pressure on production capacity and causing delivery delays.
The increase in orders overwhelms production
The break in sales, scheduled from December 23, 2025 to January 4, 2026, affects systems sold under the Mouse, NEXTGEAR, GTUNE and DAIV brands and also includes the company’s direct retail stores.
According to Mouse (originally in Japanese), this suspension is necessary to maintain product quality and provide adequate customer support.
Mouse stated that the overwhelming volume of orders, combined with shortages of essential components such as memory and storage, forced this decision.
The situation has already resulted in shipping delays, and the company plans to gradually resume sales from January 5, 2026.
The outage has also led to the cancellation of its planned 2026 New Year sales, marking a rare instance of a PC maker halting all product sales across its platforms for several days.
There is already speculation that rapidly rising memory and SSD prices may contribute to the increase in orders.
These increases are driven in part by higher demand from AI data centers, which has impacted pricing and availability for consumer and mobile workstations.
Customers seeking new systems have reportedly rushed to buy hardware ahead of expected price revisions due to take effect from January 2026.
This has added further pressure on factories and supply chains, leaving the company with limited ability to fulfill orders quickly.
Mouse says the suspension of sales is a temporary measure, though it highlights potential weaknesses in supply management for PC makers.
The decision to halt all PC sales rather than selectively manage inventory suggests that the company is operating on tight operating margins and that further strain could undermine service standards.
While the increase in demand reflects well on the brand, it also reveals the limits to scaling production in response to the rapidly growing interest in specialized computer systems.
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