A screenshot of Downdetector’s page on November 7, 2025. Source: The Express Pakinomist
Last night, around 10 pm on Thursday, people across Karachi faced problems with their internet and online services. ISPs like PTCL and Stormfiber, as well as services and applications like WhatsApp, YouTube, Amazon Web Services and Instagram experienced outages, reports Downdetector.
According to the outage monitor, PTCL and Stormfiber services hit problems within the same time frame, between 21.00 and midnight. PTCL saw 112 reported outages at its peak around 10.30pm, while Stormfiber saw 59 reported outages. People mostly complained about internet outages, although some experienced a total blackout of services.
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On Friday, the PTCL spokesperson denied that there were any outages at all. “There was no problem on PTCL’s side.”
A graph showing user-reported outages of PTCL services over the past 24 hours, with a sharp spike last night. Source: Downdetector
Meanwhile, Stormfiber’s automated call response said “we are experiencing a sudden deterioration at one of our upstream [service providers],” and is “coordinating with the upstream provider” to resolve these issues.
A graph showing user-reported outages of Stormfiber services over the past 24 hours, with a sharp spike last night. Source: Downdetector
Social platforms down
People also complained about Instagram and Facebook crashing, with the number of reports for both hitting highs of 134 and 65 respectively. There were also reports of YouTube and X facing outages, but there were only a total of 16 reports for the former and four reports for the latter.
Can anyone tell me if it’s my ptcl dying or twitter is lagging in Pakistan again 😭😭
— izzah (@monequaque) November 6, 2025
WhatsApp experienced a peak of 120 reported outages, with 55% of users reporting issues with sending messages, 32% with server connectivity and 13% with the application itself
On average, people’s complaints were about websites, respective applications, and server connectivity, but the majority of complaints were about the inability to connect to the Internet.
When they asked some Stormfiber users, most of them said they had “really bad internet” last night; however, a user did not see much change in their connection quality. Mostly, these problems lasted only till midnight when people saw a return to normal services from this morning.
