- Microsoft admitted to having announced the wrong price increases on April 1
- They were corrected on April 4th and the documentation is now up to date
- The price increase of 5% only affects monthly subscriptions
Microsoft has recognized and apologized after announcing the wrong prices for a number of its most popular software products.
By going to an online support page, the correction for the prices previously published on April 1 was made on April 4, when Microsoft admitted, “All Cloud Solution Provider (CSP) Partners” had been misled.
Microsoft’s error affected the annual commitment plans for Microsoft 365 Copilot, Microsoft 365 Copilot for Sales and Microsoft 3465 Copilot for service and did not correctly reflect the changes announced in November 2024.
Microsoft Software Price Error
“The April-License-based price lists released on April 1, 2025, included incorrect pricing for annual commitment plans for Microsoft 365 Copilot, Microsoft 365 COPILOT for Sales, and Microsoft 365 COPILOT for service,” Note.
“According to the December 2024 announcement on flexible billing for Microsoft 365 Copilot, prices should have been 5% higher for monthly invoicing,” the correction continues.
Back in November 2024, Microsoft announced that it would raise the prices of these three copilot variants by approx. 5%, with some small fluctuations depending on local currencies.
Microsoft 365, Office 365, Enterprise Mobility + Security, Windows 365, Microsoft Dynamics 365 Services, Microsoft Power platform and other online services also received the same 5% treatment, while team phones received a hefy $ 10/month price increase – its first since launch in 2017 – but they don’t look to have been in the middle of the month.
We noticed at the time that all customers who want to avoid price increases could pay annually because the 5% increases had to affect the monthly subscription only. The convenience of more flexible pricing then comes at a price.
The support page confirms that the price errors have now been corrected in the Partner Center catalog and revised price lists are also available for download.
