Nadra launches digital services for retirees in Karachi

Karachi:

National Database and Registration Authority has announced plans to increase the number of registration counters in Karachi from the current 359 to 550 at the end of the current financial year, in one step aimed at facilitating citizens and improving the delivery of the service.

According to Nadra officials, the existing counters are operational in various mega and national registration centers throughout the city. As part of a broader effort to digitize and modernize its services, Nadra is also set to introduce a number of new online facilities.

Among the most significant is the launch of an online “proof of life” feature via the Pak Identity Mobile application, which is primarily designed to facilitate retirees, especially those facing challenges in fingerprint verification due to age or health conditions.

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Talking to Express PakinomistNadra’s director of Media Syed Shabahat Ali said the new feature would provide a long -term solution for the elderly who encounter biometric or technical difficulties.

He also revealed that events were being made to give close family members, such as a son or daughter, to help older users end the digital verification process.

Ali urged citizens to ensure that all important events, such as births, marriages, marital status changes and deaths, are duly registered in their respective trade union councils as they form the basis for accurate data within Nadra’s digital system.

Nadra has started local presentation of ATM style self-service kiosks to facilitate renewals of identity cards and other registration services without the need for personal interaction.

Originally, the kiosks will be installed at Karachi Mega Centers, followed by a wider roll -out at airports, railway stations, malls and other public spaces.

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