The refund process for Pakistan Super League (PSL) season 11 tickets will begin on March 30, tournament organizers announced on Wednesday.
The ticket holders who purchased their PSL 11 tickets online will automatically receive a refund via the original payment method used at the time of booking, which is applicable for all transactions made via debit and credit cards, as well as digital payment platforms.
The refund process, scheduled to begin on March 30, is expected to be completed within 15 business days. However, the exact timeline may vary slightly depending on the customers’ respective banks or payment service providers.
The league management further claimed that the ticket holders are not required to initiate the refund, but those who experience delays beyond the stipulated period can contact their bank or payment platform for further assistance.
For the uninitiated, the ticket refunds came in light of the Pakistan Cricket Board’s (PCB) decision to hold the historic PSL 11 behind closed doors in Karachi and Lahore to align with officially announced national resource conservation efforts.
According to the updated itinerary, the tournament will include 44 matches played over 39 days, with each city hosting 22 matches. The opening match between Hyderabad Kingsmen and Lahore Qalandars remains unchanged.
Lahore will host Eliminators 1 and 2, as well as the final, while the qualifiers will take place in Karachi.
As the tournament temporarily adopts a watch-at-home model, the organizers have confirmed the introduction of enhanced broadcast and production features designed to deliver a superior viewing experience for fans in Pakistan and around the world.
