- The terrible delay on the volume check control seems to be gone
- One of the most talked about problems since the app update
- Sonos’ CEO is gone and the company promises to “do right” by its clients
2024 was a terrible year for Sonos and many of its customers thanks to a beaten app update that removed key functionality and introduced problems. By the end of 2024 it was still not quite fixed. But it is a new year, and it seems that there has been a new dawn as well as the departure of CEO Patrick Spence: One of the most annoying ongoing problems with the Sonos app seems to be fixed.
This is going to sound DFT to non-sonos users. But customers celebrate a massive change: The volume control … Works!
Our managing editor Matt Bolton has checked this out on his own Sonos system and says it’s true: Hell has frozen over, pigs have learned to fly and the moon has turned to cheese. Volume control works instantly!
What Sonos users say
The news broke on R/Sonos Subbreddit, home to some of Sono’s biggest fans and most disappointed customers. “They finally fixed the volume control,” Brian Nicholson pleased.
The problem with the volume control was simple: There was plenty of delay between adjusting it in the app to actually hear the volume level change – if it even changed. And of course, it’s a feature you want to use very regularly, so even a little delay becomes very annoying very quickly as you might want to change the volume a few times in order to get it right.
The volume problems have been among the best problems discussed on subbreddit for many months now. But not everyone reports that their app is fixed; The problem seems to be fixed on iOS, but some Android users are still reporting problems; Other users say they have never encountered any problems at all.
Assuming that the problem is really solved and this will not prove to be a fake dawn, the relief of the posters is understandable – but it is still pretty damn that it has taken months to make the best Sonos speakers’ volume controls correctly.