Tuta Mail filed a DMA complaint against Apple on April 2, 2025, not to activate Tuta among Standard Mail -Apps on iOS
The encrypted E -Mail provider issued the complaint after allegedly waited for months for a response from the big tech company
The complaint was withdrawn less than 24 hours later when Apple finally got in touch with Tutas developers
Tuta Mail, an encrypted E -mail service, filed a complaint against Apple on Wednesday, April 2, 2025. However, the action has been withdrawn after less than 24 hours.
The German Secure E -Mail provider decided to file a formal complaint against Apple so as not to activate its service among Standard Mail apps on iOS as required in the Digital Market Act. Tuta did so after allegedly waiting for several months for a response to its request.
Still, “After a journalist contacted Apple on the subject, Apple came in contact with us in a matter of hours,” Tuta’s CEO Matthias PFAU wrote on April 3 in an official announcement. “For this reason, we will withdraw the complaint to the EU, and Apple doesn’t have to fear any consequences.”
Why did Tuta issued the complaint?
The Digital Market Act, which came into force last year, has introduced new obligations for large tech companies to prevent them from abusing their dominant position in the market.
For Apple, this means, among other things, giving anyone using an iPhone or iPad, the choice of choosing a third-party service as their standard email application.
To enable their users to do this, the app’s developers need to follow the company’s guidelines and submit a formal request. It is said that Tuta Mail had done so on January 14, 2025, but there were no answers.
The team tried to get in touch with Apple via E emails and X -Posts throughout March without special success.
Apple launched alternative standard mail apps with iOS 14 release in 2020, four years before the DMA rules came into force. Apple’s biggest competitors, Gmail and the popular encrypted Service Proton Mail, are among the developers who have been activated by default mail apps since then.
On April 2, Tuta then decided to submit a formal DMA complaint against Apple for, as PFAU put it, “abused his gategent position against us.”
Less than 24 hours later, Tuta confirmed to Techradar that Apple finally got in touch with the team “after a Pakinomist journalist would come to the bottom of the case with Apple,” Tuta said Tuta’s press officer Hanna Bozakov.
Nevertheless, this was enough for Tuta to decide to withdraw his complaint about the great tech giant.
“The biggest problem here is that Apple gets rid of this behavior. We are withdrawing the complaint because it is pointless to keep it up, but next time Apple can act in exactly the same way,” Bozakov said.
“We want to see that large technology companies spend their market power on responsibility, behave correctly and fairly and not just intervene when threatened with bad advertising.”
Apple’s response
Techradar approached Apple for comment and the company told us that Tuta’s request was incomplete when it was missing “Mail.” This is a URL scheme needed for the correct feature of standard mail apps in iOS.
Apple also told Techradar that the company reached Tutas developers as soon as possible to help them solve the problem.
Bozakov confirmed the error but said the team was only informed today (April 3) of this. “I’m pretty sure we would still wait for an answer to have the journalist not contacted them,” she added.
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