- Asana claims that two-thirds of British companies are struggling to scale AI-use
- Businesses are more focused on financial ROI than worker satisfaction
- AI is also seen as a tool for solobrug, not for team collaboration
Over two-thirds (67%) of British companies fail to scale AI tools across their organizations and notice a characteristic ‘leadership bubble’ where technology is not communicated more broadly, new research has claimed.
Tall from Asana claims that senior leaders are 66% more likely to be early adopters than their employees, with managers 38% more likely to use AI weekly than ordinary workers.
On the flip side, there is 32% more concern about job security among workers than managers, with ordinary employees 39% more skeptical than managers.
Leaders are more likely to use AI than employees
In particular, fewer than one in four (23%) companies track employee satisfaction with artificial intelligence, although three out of five (59%) financial ROI, which highlights the lack of a holistic approach to the implementation of the technology.
According to Asana, those who track employee satisfaction are 32% more likely to see AI adopted across all job levels.
The company compares the technology with a personal assistant and says that almost half (49%) of AI work is built for individual use, not team collaboration.
Among the teams that most likely collaborate better with the help of AI, it is and technique, that and HR, Finance and Legal, Marketing and IT and Marketing and Finance.
The company’s report encourages companies to assess how their teams work together before considering how they can effectively implement AI that can be used by team members at all levels.
“Teams operate in silos, workers are more likely to continue using AI for solo use rather than locking AI uses in teams -and crucial, across different team functions where we see the strongest influence of AI,” Dr. Mark Hoffman, Cooperation Information Manager at Asana’s Work Innovation Lab.
By increasing employee dialogue, tracking satisfaction and tackling concerns such as job security, Asana says that companies will be able to switch from solo experiments to collaborative methods with more ease.
