- The US Army will use Salesforce for future productivity and agent AI goals
- The Pentagon is on the way with technical agreements as part of a new software modernization
- ‘Hire to retire’ support will include a platform for recruitment, training, benefits and veteran transition
The US Army has signed a $5.6 billion Indefinite Delivery Indefinite Quantity (IDIQ) contract with Salesforce to modernize military operations with new collaboration and AI tools, citing three key goals: scaling innovation, reducing costs and increasing mission readiness.
Salesforce’s software is hoped to replace outdated legacy tools used by the Pentagon with cloud-based, efficiency-enhancing upgrades.
The deal is actually part of a much larger modernization push — the Pentagon has already formed other alliances with OpenAI, Anthropic and xAI under Defense Secretary Pete Hegseth’s focus on software.
Salesforce has won a major contract with the US Army
Salesforce has apparently been preparing for this moment for months, having launched its national security unit (Missionforce) in 2025 and a DoD-compatible version of Slack in December 2025.
Salesforce highlighted four key benefits the deal will unlock for the Department of War, the first of which is ‘hire to retire’ support, giving the Army a platform that incorporates recruiting, training, deployment, benefits and veteran transition, while removing the silos that currently plague the department.
The company also promises to improve access to real-time data for faster decision-making, more streamlined operations for increased efficiency and readiness for agent AI via federated data and connected systems.
This isn’t the first time the Army has partnered with Salesforce, as Missionforce and Government Cloud CEO Kendall Collins explained, “This new contract, building on a more than decade-long relationship between Salesforce and the U.S. Armed Forces, will operationalize Missionforce across the Army and DOW, deliver reliable data and seamless interoperability, and transform DOW’s agent business.”
“This move will establish faster time to value, greater ROI and better mission results across DOW,” added Program Vice President Alan Webber.
The terms stipulate that the contract is divided into two five-year periods, the second of which is optional, with a maximum but non-guaranteed cap of $5.6 billion.
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