- Zoom is adding even more artificial intelligence to its ecosystem to help workers with additional automation
- Workplace AI boss calls for ‘intelligent, connected environments’
- Video will also be upgraded to 60 fps
Zoom is updating Zoom Spaces to become an AI-first “smart office” powered by agentic AI systems to automate administrative tasks like booking rooms.
One of the new features that Zoom would like to highlight is proactive recommendations within Workspace Reservation, which helps employees optimize their time in the office and operate some Zoom rooms and meeting features hands-free.
With the AI-powered upgrades, Zoom hopes to address some of the most common frustrations workers have in the office, such as inconsistent room technology and disconnected tools.
Zoom Spaces integrates AI into your workday – not just your work
“AI has become a central part of our digital lives, and to succeed, organizations need to harness its power to transform workspaces into intelligent, connected environments that can adapt to people’s needs,” explained Workplace AI, Meetings and Spaces Head Jeff Smith.
As part of its continued move to reposition itself as an AI-first collaboration ecosystem rather than the video conferencing platform we’ve come to know it as, the company is also working with more third parties to put its tools in the hands of more employees, adding Zoom Meetings to certain Cisco hardware and bringing Vizrt on board with its ISV Exchange program.
The wider ecosystem also gets handy new updates, such as support for 60fps, higher bitrate and higher bandwidth on calls for sharper and clearer calls.
And recognizing that many hybrid workers prefer a mobile-first experience, the company also expected Workspace Reservation to go live on the mobile app by the end of February 2026.
“Adding AI to physical spaces helps teams maximize office use, increase collaboration and create meaningful business impact,” concluded Smith.
The launch of Zoom AI Companion 3.0 in December also means that Zoom will continue to roll out “AI-first features for personalized workflows” across the entire ecosystem as it continues to evolve beyond the video calling app it used to be.
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