- Zoom Team Chat is now smarter with AI Companion integration
- The AI upgrades are free for paying customers
- Zoom Chat also has improvements for developers
In its quest to become the best “AI-first work platform for human connection” — a term the company coined in its Zoom 2.0 rebranding in November 2024 — Zoom has introduced a number of new AI tools to its Team Chats.
The redesigned Team Chat sidebar includes new organizational features like drag-and-drop tab arrangement, advanced sorting, and filtering.
Key to the updated Team Chat sidebar are the new AI Companion enhancements, which include conversation summarization in selected chats and channels, identification of action items, and information retrieval through an improved search function.
“With Zoom Team Chat, you can work across products and be more productive with Zoom Workplace’s AI-first products like Zoom Docs, Zoom Meetings and Zoom Whiteboard,” commented Zoom CPO Smita Hashim.
In an effort to accommodate its developer users, Zoom has also added code block and in-line code support to help users format and share code from within the application.
“Our new Team Chat sidebar design takes this to the next level by allowing users to collaborate smarter and customize their workspace to fit their preferred workflow,” added Hashim.
“With AI Companion… users can more easily triage and track their messages, saving time and allowing them to focus on what matters most.”
The redesigned sidebar and AI Companion are available to paying Zoom Workplace subscribers at no additional cost.
The new changes are part of CEO Eric Yuan’s plan to make Zoom 2.0 a “fully customizable digital twin” that can save employees an entire workday each week in unproductive time.
