- AWS is adding a new “comprehensive post-incident analysis” reporting tool
- It will identify patterns and provide users with actionable insights to correct them
- More automation is coming to CloudWatch to improve performance
Amazon Web Services (AWS) has enhanced its CloudWatch feature with new interactive incident report generation, meaning customers can now generate “comprehensive post-incident analysis reports in minutes.”
Amazon explained that the tool automatically collects telemetry data, user input and actions taken to take the stress out of report generation.
Summaries, timelines, impact assessments and actionable recommendations will be included in the new CloudWatch reports.
Generation of AWS reports arrives in a timely manner
Although the company obviously didn’t mention it, the timing of the new feature is somewhat ironic, arriving shortly after AWS suffered a major outage that affected millions of users across both Amazon systems (like Ring) and third-party platforms (like Spotify and Slack).
“These reports help you better identify patterns, implement preventative measures and continuously improve your operational posture through structured post-incident analysis,” the company wrote in a post.
CloudWatch’s new report generation feature will be available in: US East (N. Virginia), US East (Ohio), US West (Oregon), Asia Pacific (Hong Kong), Asia Pacific (Mumbai), Asia Pacific (Singapore), Asia Pacific (Sydney), Asia Pacific (Tokyo), Europe (Frankfurt), Europe (Ireland), Europe (Spain) and Europe (Stockholm).
Amazon has been criticized for not communicating effectively with customers during recent outages and for being slow to inform customers, while rivals such as Datadog have jumped on board to offer faster incident detection.
The industry is also seeing a shift to include more automated investigation and reporting to improve observability.
AWS also recently added support for RDS for SQL Server in CloudWatch Database Insights, using machine learning to automatically detect performance bottlenecks and provide actionable advice, all in an effort to improve usability and performance across the board.
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