- Zoom is building its next data center in the UK – it is due to open in 2026
- Most core features will be supported from launch
- It’s all in an attempt to meet data retention requirements
Zoom has confirmed plans to open its very own data center in the UK as part of its wider efforts to meet data sovereignty and residency requirements, particularly those of the public sector, healthcare, financial services and other highly regulated industries.
The company’s UK data center will support meetings, webinars, rooms, team chat, phone, notes, documents and Zoom AI Companion from launch, but Zoom has already committed to adding Contact Center at a later date.
“By investing in local infrastructure, we are ensuring that organizations across the UK … can confidently embrace the future of AI-first collaboration,” explained Zoom UK&I Head Louise Newbury-Smith.
Zoom UK data centre
In a blog post, Zoom explained that the UK is “one of Zoom’s most dynamic and forward-looking regions”, consistently ranking as a top market in EMEA. The company also recognized the UK’s commitment to hybrid working.
EMEA & APAC head Steve Rafferty alluded to the influence of customer feedback on the company’s decision to launch a UK data centre: “Our customers and partners have been clear: local infrastructure, compliance and greater choice over where their data is stored are critical to unlocking digital transformation in regulated industries.”
The news comes about 18 months after Zoom opened its Experience Center in London, described as a “hub for innovation, executive briefings and hands-on demonstrations.”
Zoom already operates a number of other infrastructure hubs across EMEA, including in Saudi Arabia, Germany and the Netherlands.
Investing in the UK is also a safe move for Zoom – the government recently designated data centers as Critical National Infrastructure (CNI), which both underlines their importance and adds extra layers of protection.
Zoom expects its data center to open in the first half of 2026. The UK government has not publicly commented on Zoom’s investment.
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