- Microsoft is expected to debut “Agentic Users” in November 2025
- These AI bots could have their own email addresses and Teams accounts
- The agents are even described as having their “own identity” – but how will they work?
Microsoft has revealed some early details of a “new class of AI” agents that it sees could improve existing workforces by taking over some of the most repetitive administrative tasks.
The future “Agentic Users” will be just that – users – with their “own identity” and “dedicated access to organizational systems and applications.”
Microsoft also promises that agent users will be able to “collaborate with humans and other agents,” diversifying the workforce beyond just humans.
Microsoft teases Agentic Users
Tracked on the Microsoft 365 roadmap titled “Microsoft Teams: Discovery and creation of Agentic Users from Teams and M365 Agent Store,” the under-development update hints at a November 2025 rollout.
“These agents can join meetings, edit documents, communicate via email and chat, and perform tasks autonomously,” Redmond added.
Perhaps Salesforce CEO Marc Benioff’s recently stated vision for the future has legs after all — after saying that today’s CEOs will be the last to manage only humans — all future generations will also be tasked with managing AI agents as part of their workforce.
Microsoft licensing specialist Rich Gibbons suggests that these agent users could have their own identity in organizational folders via Entra ID or Azure ID – even their own email addresses and Teams accounts.
Gibbons also notes that separate Agent 365 licenses may be required, though it’s unclear how these will coexist with Copilot credit usage. Perhaps Copilot will be distinguished as a human aid, while Agentic Users will become their very own separate category.
With Microsoft Ignite just around the corner on 18.-21. November 2025, it’s possible that Agentic Users could launch then, but for now we’re only left to imagine what this new type of hybrid workplace might look like.
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