- Salesforce reveals that Slackbot is now generally available
- Business+ and Enterprise+ customers can now experience the AI tool
- Slackbot promises a smarter and more efficient way of working
Salesforce has revealed that its Slackbot AI tool is now generally available to users, promising a new age of productivity and efficiency.
First announced at Dreamforce 2025, Slackbot is now available to all Business+ and Enterprise+ customers, collecting not only Slack and Salesforce data, but third-party apps and services such as Google Drive and your calendar app.
The company says that Slackbot can offer an important benefit to users, as it not only offers basic suggestions or assistance, but fully understands their conversations and the context in which they take place, and has the ability (and permissions) to scan across systems to get the information needed instantly.
Slackbot is here
“Slackbot isn’t just another copilot or AI assistant. It’s the gateway to the Agentic Enterprise, powered by Salesforce,” noted Parker Harris, Co-Founder, Salesforce & Chief Technology Officer, Slack.
“This brings AI rooted in your company’s data, workflows, and Slack conversations right into the workflow. It’s the critical step to realizing the future we’ve been building toward—bringing Agentforce 360 to life with an intuitive conversational interface and empowering every human with enterprise-grade AI.”
This vision means that Slackbot is set to become another member of your team, not just a simple AI agent, but one with access to the context of messages, which understands your files, channels and even your colleagues – and can be quickly activated and contacted with just a click in Slack.
Salesforce says the tool can be useful across a wide range of tasks, from simple questions like “find me the file Steve sent me about the Q4 results” or “give me an update on Project Phoenix.”
But due to being connected to third-party systems, Slackbot can also help you find time to schedule a meeting with your team, set reminders for critical deadlines, or bring up any missed priorities from the action list created after your last status call.
This can also be useful when connected to your Salesforce data, as teams can access background information about a customer to help prepare a pitch or sales call or detect any account issues and prepare next steps when needed.
Salesforce says Slackbot is rolling out now and will only expand and get smarter as more systems integrate with it in the future — we look forward to hearing more soon.
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