- Docusign will summarize your contracts before you sign to ensure you understand them
- Companies can also use artificial intelligence to speed up preparation and reduce the risk of errors
- Docusign’s AI is also available directly in ChatGPT via MCP
Docusign has jumped on the AI bandwagon with a useful tool to help contract signatories understand the terms of what they are agreeing to in plain English.
Generative AI translates complex terminology into plain English summaries, and users can also interact with the documents Q&A-style to explore the finer details.
In addition to improving clarity, the esign software company says its new AI assistant can improve consumer confidence: “Complex agreements are now easier to understand and people can sign faster, with confidence.”
Docusign uses artificial intelligence to summarize contracts
The company’s AI-powered eSignature capabilities, powered by its Intelligent Agreement Management (IAM) platform, tackle two key areas. The first, outlined above, responds to “dense legal language that slows down signatories.”
DocuSign says today that about three in five consumers admit to signing contracts they didn’t fully understand. Three out of four said they would feel more confident if they were given AI-generated summaries.
But there’s also a business-focused upgrade to handle the “manual, error-prone work of document preparation.” For this, Docusign’s AI can automatically identify agreement types, verify recipients and place signature and data fields with a single click, all in an effort to reduce preparation time and reduce the likelihood of errors.
Docusign’s proprietary AI engine (Iris) is said to offer better enterprise-grade accuracy, automation and security than general-purpose LLMs.
“AI is transforming the way people work, but deals require an extra level of clarity and trust,” explained Docusign Product Management GVP Mangesh Bhandarkar. “This directly drives faster completion rates and a more credible process.”
More broadly, the IAM platform is also available to ChatGPT users through the MCP, allowing users to create and analyze contracts within the popular AI chatbot interface.
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