‘We apologize for this disruption and hope to resolve it soon’: TikTok’s US arm explains why it’s still not working for many


  • TikTok has been facing app issues for US users since January 25
  • The problems followed TikTok’s US spinoff into a new joint venture
  • TikTok says a US data center power outage is to blame

While the official spinoff of TikTok’s US operations to the TikTok USDS Joint Venture closed last week, things in the first few days under this new ownership have been less than perfect. Primarily, the platform has been disrupted since yesterday, January 25, 2026, resulting in the app not working properly for many users.

I’ve experienced the feed showing older videos, pausing in the middle of content, audio not syncing, and even videos not fully uploading. I’ve heard similar stories from friends who use TikTok — one saw a video post that wasn’t visible to other users — and Down Detector shows a spike that started in the early morning hours of January 25, 2026.

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