- ExpressAI ensures that user data cannot be collected or accessed by anyone
- Confidential computer keyboards isolate AI interactions from all infrastructure and provider access
- Users can run the same prompt across multiple LLMs simultaneously
Artificial intelligence is increasingly being used for tasks involving sensitive personal and professional information.
ExpressVPN has announced ExpressAI, an AI platform it says is built around a single principle: user data should not be collected.
The company links this principle directly to its long-standing VPN architecture, including its business VPN services, where traffic is designed to remain inaccessible even to the provider itself.
Concerns about data handling and company justification
ExpressAI is designed as an extension of the same approach to conversational AI and file-based interactions.
“With ExpressAI, ExpressVPN effectively extends its longstanding position on traffic protection to AI interactions: The best way to protect user data is not to collect it in the first place,” said Shay Peretz, COO of ExpressVPN.
The goal is to offer AI functionality without requiring users to trade privacy for convenience.
ExpressVPN claims that many users already rely on AI tools for personal matters that would normally require confidentiality.
“People are already turning to AI for high-stakes, personal conversations—from health questions to financial decisions. Whether you’re accessing a bank account online or discussing private matters with a professional, you expect strong privacy protections. But those protections don’t automatically carry over to everyday AI chats,” said Shay Peretz, COO of ExpressVPN.
“That gap has left many users uneasy about how their data is handled. ExpressAI was built to remove that fear completely, proving that private, trustworthy AI is not a future promise, it’s available today.”
Therefore, user messages and files are not accessible to anyone, including company staff or infrastructure operators.
It relies on confidential computer keyboards, a technical method that isolates data during processing.
This ensures that conversations can only be decrypted in a cryptographically protected environment that is separate from the host system.
User input is not reused for training, and uploaded files are processed in memory instead of being stored on servers.
The platform supports multiple LLM options, allowing users to choose different models depending on their needs.
A comparison view allows you to run the same prompt across multiple models at once, showing different outputs without merging the data.
The platform will soon be available both through a standalone web application and is included in existing ExpressVPN subscriptions, with additional features reserved for higher tiers.
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