- Washington Hotel hit by ransomware on February 13 confirmed unauthorized access to business data
- Customer information from “Washington Net” membership system stored externally, not yet confirmed as compromised
- PoS issues reported but no major disruptions; investigation ongoing, attackers unidentified, no data leaked to you
Japanese hotel chain The Washington Hotel was hit by ransomware earlier this month and is currently investigating the attack.
In a statement on its website, the company said it discovered the intrusion late on February 13 and moved quickly to cut off the attackers’ access and prevent further damage. A day later, an internal task force was set up and both the police and external cyber security experts were notified.
“Unauthorized access to various business data stored on the server has been confirmed,” reads the message, machine translated. “The information leak is currently under investigation.”
Are Japanese brands under attack?
The hotel emphasized that customer information from its member organization “Washington Net” is located on a server outside the company, so until now there were no confirmations that customer data was captured.
Some hotels reported problems with PoS terminals, the company said, but stressed there were “no major disruptions” to the business.
The Washington Hotel operates under the Fujita Kanko brand. It is a widely recognized hotel chain brand operated by Japanese hospitality company Fujita Kanko, which also operates other hotel brands (such as Hotel Gracery). The Washington Hotel group has many properties across Japan and is positioned as a mid-range to budget hotel brand for both business and leisure travel.
It has more than 30 locations in Japan, 11,000 rooms and nearly five million guests each year.
While some data was most likely stolen, we do not know what at press time. No threat actors claimed responsibility for the attack, and no data was leaked on the dark web.
Via Bleeping Computer
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