- Leaders play a critical role in how effectively organizations implement AI
- HR teams must support leaders and help unlock AI-related business impacts
- Companies must also guide employees on what to do with the time they save when using artificial intelligence
Gartner has revealed new research that claims most workers are reluctant to fully embrace AI, with around half (46%) of managers experimenting with artificial intelligence compared to just a quarter (26%) of regular workers.
The research notes how AI is not the silver bullet that will revolutionize workplace productivity, and workers do not suddenly change how they work after using AI aids.
And that’s if they use AI tools at all – 86% of managers say they face some kind of challenge when it comes to encouraging teams to use the technology.
Workers aren’t jumping to adopt AI, it seems
It seems that many workers lack a lot of direction when it comes to using AI, with many organizations expecting employees to figure out how to use AI on their own. The Gartner report encourages managers to guide teams on how AI actually fits into their real-world processes.
In addition, only 7% of companies surveyed provide guidance to workers on how to use the time they save by using artificial intelligence.
Gartner also links employee attrition to layoffs—with many companies reducing workforces in response to rising costs and AI efficiencies, workers may fear that a mass deployment of AI could threaten their jobs.
“Until now, HR has largely focused on empowering employees to explore, learn and innovate with AI and has overlooked the role of managers in driving effective use of AI tools,” wrote Senior Principal Carmen von Rohr.
Looking ahead, the report urges HR departments to focus on supporting leaders, who are seen as key drivers of AI adoption, with the right training, guidance and tools.
“When employees save significant blocks of time through the use of AI, that saved time needs to be effectively redeployed,” von Rohr added, noting that HR should also help managers identify how to leverage AI’s productivity benefits to create more business impact.
Follow TechRadar on Google News and add us as a preferred source to get our expert news, reviews and opinions in your feeds. Be sure to click the Follow button!
And of course you can too follow TechRadar on TikTok for news, reviews, video unboxings, and get regular updates from us on WhatsApp also.
