With AI tools and agents increasingly dominating the business landscape, NetSuite has laid out its vision to be a central partner for organizations everywhere.
Speaking at the company’s SuiteConnect London 2026 event, company CEO and founder Evan Goldberg stated his ambition to be an “autopilot” for businesses.
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Autopilot activated
“The investment and momentum around AI is real,” Goldberg declared, “and the opportunity is huge, it’s once in a generation, as big or probably bigger than the cloud – AI really changes everything.”
“It’s not just about speed, it’s about the ability to act – AI gives you the ability to make things much easier, so you can do more with less, but also expand your reach and move the needle on priorities that you couldn’t even dream of doing before.”
However, Goldberg also outlined the realization that this increased capacity will also mean more complexity — especially as more options and signals add more noise and require the need to make decisions faster.
“That level of complexity requires a new way to manage it,” he noted—but luckily, NetSuite is there to act as an autopilot to help your business.
The company unveiled a host of AI-powered major releases at its SuiteWorld event in October 2025, including NetSuite Next, the next-generation platform powered by a host of AI tools, and Ask Oracle, its natural language AI service that allows users to get into the details of their platform like never before.
The company followed that up with a series of new announcements at its London event, including a new AI Connector Service that allows customers to bring people like Claude into the NetSuite environment in a secure, controlled way, while also being able to control how those assistants access and interact with NetSuite data, workflows and analytics, and new MCP apps that bring familiar user experience assistants directly into popular NetSuite user experiences.
All of this will be overseen by a new NetSuite AI Connector Service Companion that opens up a range of AI tools to workers even without advanced knowledge or skills, helping employees at all levels find the prompt or instruction they need to gain additional insight.
“Companies that build AI into the core of how they operate…will set themselves up to excel in the years to come,” Goldberg concluded, “It’s not just about moving faster, it’s about creating the conditions for businesses to operate at a whole different height.”
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