- Salesforce CEO Marc Benioff once again praises the effects of AI at work
- Benioff touts efficiency gains but also cost savings from using AI
- Having AI agents and humans working together can take your business to the next level, Benioff says
Salesforce CEO Marc Benioff has again spoken out about his vision for the future of AI in software, predicting that the technology will bring about huge boosts in productivity and efficiency.
Speaking on the All-In podcast, Benioff was unsurprisingly effusive in his praise of artificial intelligence, especially when combined with human workers, noting, “Everything is getting cheaper to make, it’s more efficient.”
“I can do things that I just couldn’t do before,” he added. “I can go faster than ever before. I can deploy my software and sell it at the same time. I can break through the obstacles I’ve had because I have coding agents and people working together.”
“Unprecedented” effect
Benioff went on to note that customers would see significant benefits from choosing Salesforce’s AI-boosted tools and services, from CRM to Slack.
“What I can do for our customers is unprecedented; it’s impossible to describe what we’ll be able to do for customers. It’s going to be amazing,” Benioff noted.
Benioff’s bullish approach is not that surprising, as he has been at the forefront of the fight against the so-called “SaaSpocalypse” caused by the influx of AI into workplace software.
In February 2026, Benioff noted how AI actually makes Salesforce’s platform more valuable by acting as an operating system for AI agents—showing how the technology isn’t killing software, as the term suggests—it’s just rewriting it, just as it’s rewriting job roles.
“We’ve rebuilt Salesforce to become the operating system for the Agentic Enterprise, bringing people and agents together on a trusted platform,” Benioff said at the time.
The theme of the “agentic enterprise” was announced by Benioff at the company’s Dreamforce 2025 event in October of that year, marking a new focus for its AI efforts.
“We want to connect with our customers in a whole new way…the speed and growth of innovation has been amazing,” Benioff noted in his keynote at the event.
With Dreamforce 2026 just a few months away, it will be interesting to see how Salesforce repositions itself with the effects of AI growing stronger every day.
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