- Norton’s scam detection tools are now available in Claude and ChatGPT
- Users can ask their favorite AI chatbot about the legitimacy of an email, text or website
- Most of the threats that consumers face now come from fraud, phishing and false advertising
Claude is the latest AI assistant to gain access to Norton’s Genie fraud detection tool, after it was made available to ChatGPT customers earlier this year.
Available across all Claude subscription levels, Genie gives users access to scam detection features and other cybersecurity tips and advice.
Norton says its tool can analyze suspicious emails, texts, messages, images and links using its “multi-layered” detection intelligence.
Norton fraud detection is now available in Claude, ChatGPT
“AI assistants are becoming part of how people make decisions and evaluate information online,” noted Head of Products and Portfolios Travis Witteveen, suggesting the increased adoption of AI assistants.
“By bringing Norton Genie into even more AI platforms like Claude and ChatGPT, we’re making trusted Cyber Safety intelligence available right in those moments to help people make more confident decisions in real time.”
The company explained that Genie looks for language patterns, social engineering tactics, urgency signals, impersonation attempts and requests for sensitive information. It also checks URLs and analyzes domains to confirm whether a user should click on the link.
When the tool launched for ChatGPT in March 2026, Norton described it as “the world’s first AI-powered scam detector.” Users can start conversations by tagging @Norton and asking questions like whether an email looks legit or whether an online offer looks like a scam.
The company’s own reporting reveals that nine out of 10 threats targeting people by 2025 came from fraud, phishing and false advertising.
So far, Norton appears to be the only security company that offers direct AI chatbot integration to provide accurate threat detection insights.
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