PTA warns of intermittent internet problems after SMW5 cable failure

The regulator says some users may experience periodic degradation of internet quality and connectivity

The Pakistan Telecommunication Authority (PTA) said on Thursday it was monitoring internet traffic disruptions caused by a fault in the SEA-ME-WE 5 (SMW5) international submarine cable system, and warned that some users may experience intermittent degradation of internet services.

In a statement, the PTA said the fault could result in periodic degradation of service quality and connectivity for some internet users.

“The Pakistan Telecommunication Authority is continuously monitoring the disruption in internet traffic caused by a fault in the SEA-ME-WE 5 (SMW5) international submarine cable system. As a result of the fault, some internet users may experience periodic degradation of service quality and connectivity,” the statement said.

The regulator said Transworld Associates (TWA) was working with the SMW5 consortium to identify the cause of the failure and determine the estimated service restoration time (ETTR).

Meanwhile, Internet traffic was rerouted through alternate international links to minimize disruption and ensure continuity of services.

“PTA remains in constant contact with the relevant stakeholders and continues to monitor the situation closely to ensure the earliest possible restoration of internet services across the country,” the statement concluded.

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