Nationwide Say Payments ‘Delayed’

We have not only seen problems with mobile bank apps this morning – Nationwide’s Service Status page says “some incoming and outgoing payments are delayed at the moment”.

If you have the untimely problems on payday, Nationwide says you don’t have to do anything and that the incoming or outgoing money is “in a queue and arriving ASAP”.

It added that directly direct and standing orders work fine and that you can still go ahead and send money – it might not be going through right away. It also recognized the problems in the post on X (formerly Twitter) below.

The good news? The tip in down detector reports (which hit a high of 830 reports at 7.46 GMT) has now dropped significantly, suggesting that the problems are already beginning to ease. Phew …

Better news for first direct customers

The big spike in reported first direct problems that peaked around 10 p.m. 7.50 GMT, fortunately has now fallen – and that’s because the bank has now been the first to confirm a full solution for its problems.

In the post at X (formerly Twitter) below at. 9.50 GMT, First Direct said you should now be able to “make payments as usual via mobile and online bank after a previous edition”.

I am with First Direct and can confirm that everything seems to work normally on the mobile app (which is always good news on payday). Let’s hope that the same thing can soon be said to the other banks affected by morning power cuts.

Of course, Halifax has similar problems

Halifax and Bank of Scotland are both part of the Lloyds Banking Group, which means they have all been affected by similar technical problems.

Fortunately, the spikes in reported problems-which peaked around 2 p.m. 8.10-GMT-to be downward, suggesting that they (hopefully) are in the short term.

However, both Halifax and Bank of Scotland released identical accolades below at 1 p.m. 9.36 GMT, which explains why you still experience remaining problems such as not being able to log in to mobile apps or payments that won’t show if you manage to log in.

Lloyds recognizes problems

Lloyds has at least been the worst hit by today’s mobile banking problems, at least – there were over 3,600 reports at 1 p.m. 08.20 GMT, although this has fallen fortunately.

When trying to log in to the app, some of the Techradar team went from a generic error message to an apology message to a spindle wheel. Lloyds recognized the continued problems with the post on X (formerly Twitter) below at 1 p.m. 9.37 GMT.

Not a good morning for bank apps …

If you have problems with your mobile and internet bank this morning you are not alone. Downdetector has shown large spikes of reported questions for Lloyds, Halifax, TSB, Nationwide, First Direct and Bank of Scotland.

Most of the reported problems are related to mobile and internet banks, with struggles to log in to their accounts or get error messages when trying to transfer money. The problems vary slightly between banks, so we dig into what each says about their specific problems now.