OpenAI says Microsoft has ‘limited our ability’ to build customer base, praises new Amazon relationship


  • OpenAI acknowledges Microsoft’s contribution to its growth, but says it’s time to expand
  • New partnership with AWS could unlock more enterprise customers
  • Companies bring in 40% of OpenAI’s total revenue

OpenAI has reportedly asked staff to focus on expanding its relationship with Amazon Web Services (AWS) after a years-long primary relationship with Microsoft that Chief Revenue Officer Denise Dresser described as stalling.

“[The relationship with Microsoft] has also limited our ability to meet companies where they are—for many, that’s Bedrock,” Dresser wrote in a memo sent to staff, praising Microsoft for being “fundamental to [OpenAI’s] success.”

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