- Amazon Quick is the latest always-on, proactive AI agent from AWS
- It connects across local files and third-party, online workplace tools
- A constantly updated knowledge graph ensures maximum personalization
Amazon Web Services (AWS) has launched its own desktop AI assistant designed to act as a personal work companion that runs continuously and in the background to provide context over time.
The new agent, Amazon Quick, is built to connect across local files, emails, calendars, and online workplace tools like Google Workspace, Microsoft 365, Slack, Zoom, and Salesforce for maximum context.
It can then involve preparing emails, documents and presentations, analyzing data, generating insights and automating some repetitive tasks automatically.
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AWS launches Amazon Quick desktop agent
“Where most AI tools only work within their own vendor-specific ecosystem and can only help with a fraction of your work, Quick is built to break you free from those walled gardens,” the company wrote in a statement.
Amazon also noted that Quick can automate browser-based workflows and connect to developer tools like Kiro CLI and Claude Code, proving its utility can go far beyond basic text drafting.
On the personalization front, Quick is able to build a knowledge graph of every person using the agent that spans preferences, team contacts, and business context with access to the organizational data you give it access to.
Separately, Amazon criticized most AI assistants for being reactive, generating output only when prompted for a response and sitting idle when not in use. This agent is one of a growing number of proactive assistants that “monitor what’s happening across your apps, information and data, and show what needs attention.”
Early customers, including GoDaddy, AstraZeneca, BMW, Southwest Airlines and Amazon itself, say they are now able to complete hour-long tasks in minutes.
The Amazon Quick webpage lists current pricing across four subscription tiers – Free and Plus ($20/user/month) for smaller users and Professional and Enterprise for larger users with an additional infrastructure fee per organization on top of the monthly fee.
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