- A recent NordVPN macOS update caused massive interface lag and lost connections for users.
- Frustrated customers took to Reddit to criticize the app’s confusing UI changes and bloated features.
- NordVPN has told TechRadar that it will release version 10.0.4 “later this week” to address the reported issues.
If you use a Mac to protect your online privacy, you may have noticed some serious performance issues lately. A recent update to the NordVPN macOS application has caused a wave of technical headaches, with users reporting frequent connection drops and severe interface lag.
For anyone who relies on the best VPNs to keep their browsing secure and their streaming libraries unlocked, an unstable connection is incredibly frustrating. When a VPN goes down every few minutes, it can reveal your real IP address and interrupt your online activities, completely defeating the purpose of the software.
Fortunately, relief is on the horizon. Following the growing backlash online, NordVPN has confirmed to TechRadar that a fix is actively in the works.
“I just received a quick update from our tech team that they are preparing a hotfix to address the reported issues,” a NordVPN spokesperson told us. “We expect to release version 10.0.4 with the fix later this week.”
What went wrong with the update?
The problem started shortly after the latest version hit the App Store. Users flocked to Reddit to voice their frustrations, with one customer describing the update as a “dumpster fire”.
Terrible update from r/nordvpn
The main technical complaints revolve around extraordinary slowness. One user reported experiencing “10-second input delays and repeated connection drops”, while the original poster noted that their connection dropped randomly every 30 seconds despite restarting their computer and disabling extra features like the kill switch and DNS filters.
In addition to the connectivity issues, the update also introduced several controversial design changes. Customers complained of an increasingly bloated experience, citing unwanted add-ons such as aggressive antivirus settings that block plain text files. The development team also removed the dedicated reconnect button and now placed it under a “Pause” menu, and made changes to the widget that caused it to display connection statuses incorrectly.
What should you do right now?
If you’re currently experiencing these issues on your Mac, the best course of action is to look for the version 10.0.4 update coming to the App Store in the coming days.
Meanwhile, some tech-savvy Reddit users have found success by uninstalling the current application and rolling back to older, more stable builds, such as v9.10.1, to regain their normal speeds.
Others have suggested temporarily relying on the browser extension or setting up the connection manually via OpenVPN if the desktop app remains completely unusable.
If you choose to wait for the current version, make sure your kill switch is fully active. While the app’s interface can be laggy, a working kill switch is essential to block your internet access if the VPN goes down, ensuring your personal data isn’t accidentally leaked during a reconnection.
