- PlayStation Age Verification has started rolling out to users in the UK and Ireland
- As part of the UK’s Online Safety Act (OSA), age verification will be mandatory in June
- Many communication features will be unavailable if the user does not verify their age
Sony has started rolling out PlayStation age verification for users in the UK and Ireland.
The age verification process, which is part of the UK’s Online Safety Act (OSA), is currently optional but will be mandatory from June 2026, according to the FAQ.
Sony is asking players to complete the process to avoid disruptions later this year and retain access to PlayStation communication features such as text and voice chat, messaging, Discord voice chat, streaming features, broadcasting to YouTube and Twitch, participating in parties or group sessions, and other in-game user-generated content (UGC).
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It explained that some games offer their own communication tools or UGC features, and if age verification is not completed, certain features will be unavailable.
“Because each title is designed differently, the specific features affected may vary from game to game,” Sony said. “As titles update their implementations over time, additional in-game features may be restricted for users who have not verified their age.
Gamers have reacted to the new change, with one Reddit user saying: “Sony making age verification mandatory for PlayStation’s core social features feels like a preview of where the internet is headed.”
Others have said that they don’t have to verify their age if they’ve owned their account for more than 18 years, and some suggest that if a purchase was made with a credit card, Sony should automatically know that the user is an adult.
TechRadar Gaming’s own managing editor, Rob Dwiar, received an email alerting him to the age verification. If you haven’t received yours yet, it says:
“Verify your age to continue using communication features. At Sony Interactive Entertainment, we are committed to creating safe, age-appropriate experiences for players and families while respecting privacy and giving players and parents meaningful control over their gaming experience.
“As part of our compliance with global regulations, you will need to verify your age later this year to continue using PlayStation communication features, such as messaging and voice chat. You will still be able to access other PlayStation services, such as games, trophies and the store, if you do not verify your age.”
A QR is also attached to the email, which asks users to scan and follow the steps to verify their age.
Sony uses Yoti for age verification, the same service Microsoft uses for Xbox after introducing the mandatory feature last year. A government-issued ID, a face scan for estimated age, and a mobile carrier check can all be used to verify the user’s age.
You can confirm now or scan the QR code on the FAQ to get started if you haven’t received an email yet.
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